Legal Documents

K09 Terms & Conditions — The Complete Guide for Members

These terms and conditions govern all aspects of using the k09 platform. Please read them in full before opening an account.

Last Updated: January 2026

Key Terms at a Glance

The most important points from k09's Terms & Conditions

18+ Age Requirement is Mandatory

You must be 18 or older to register and play at k09. Providing false information during age verification will result in account termination.

One Account Per Person

Each person may only maintain one account. If multiple accounts are found under the same individual, all accounts will be closed.

Clear Withdrawal Terms

A wagering requirement must be met before bonus funds can be withdrawn. Bonuses cannot be cashed out until the conditions are fulfilled.

Data Security Guaranteed

Your personal information and financial transactions are fully secure. k09 never shares your data with third parties.

Fraud will not be tolerated

Any fraudulent activity, use of bots, or system manipulation will result in permanent account closure.

Responsible Gaming Protections

Members can set their own betting limits or temporarily suspend their account at any time. k09 will always be ready to assist with this.

1. Introduction

These terms and conditions serve as a legally binding agreement between the k09 platform and its members. By using the k09 website, opening an account, or participating in any game, you are considered to have accepted these terms.

K09 is an online gaming and Sports Betting platform operated for members in Bangladesh. Please read these Terms & Conditions in full before using the platform. If you object to any of the terms, please refrain from using the platform.

These Terms & Conditions are written in Bengali. The Bengali version shall be considered authoritative for the purposes of any interpretation.

2. Account Registration

To open an account with k09, you must register with accurate and complete information. All details provided at the time of registration must be truthful and belong to you personally.

Information Required for Registration

  • Full Name (as per National ID)
  • Date of Birth (must be 18 or older)
  • Active Mobile Number
  • Email address (if applicable)
  • Preferred payment method (Mobile Pay/Nagad/Rocket)

Account Security

Keeping your account password confidential is your responsibility. k09 will never ask for your password by phone, email, or message. If anyone requests your password, treat it as suspicious and report it to our support team.

If you suspect unauthorized access to your account, contact the k09 support team immediately and change your password.

If multiple accounts are found under the same person, all accounts will be closed and any funds held may be forfeited.

3. Eligibility & Age Requirements

The following conditions must be met to participate on k09:

  • Must be 18 years of age or older
  • Must have a valid mobile banking account registered in your own name
  • Must be of sound mind and participating voluntarily
  • Participation is not permitted from jurisdictions where online gaming is prohibited by law

K09 reserves the right to verify a member's age or identity at any time. During verification, members may be asked to submit a copy of their national ID or birth certificate.

4. Deposits & Withdrawals

Deposit

Deposits on k09 can be made via Mobile Pay, Nagad, and Rocket. Funds are typically credited within minutes. Deposit limits:

Payment Methods Minimum Deposit Maximum Deposit (Daily) Processing Time
Mobile Pay ৳500 ৳50,000 Instant
Nagad ৳500 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant

Withdrawal

Withdrawal requests are typically processed within 1 to 24 hours. KYC verification must be completed before withdrawals can be made.

  • Minimum withdrawal: ৳1,000
  • Maximum daily withdrawal: ৳1,00,000
  • Withdrawals will only be processed to the same payment method used for the deposit
  • Wagering requirements must be met before bonus funds can be withdrawn

Withdrawals must be sent to your own mobile banking account. Transfers to another person's account are not permitted.

5. Bonus Terms & Conditions

K09 offers a variety of bonuses. Each bonus has its own terms and conditions, which should be read before claiming.

Welcome Bonus

A Welcome Bonus is available on your first deposit. Specific wagering requirements apply. In general, you must wager 5 to 10 times the deposit amount before withdrawing the bonus funds.

Reload Bonus

Reload bonuses may be available on subsequent deposits. These bonuses are offered on a weekly or monthly basis, and the amount varies by tier.

General Bonus Terms

  • Bonus validity is generally 7 to 30 days
  • Any unused bonus will be forfeited upon expiry
  • Multiple bonuses cannot be claimed simultaneously unless explicitly permitted
  • Bonuses will be voided if clear bonus fraud is detected
  • Bonus usage may be restricted on certain games

Opening multiple accounts or providing false information to claim bonuses is strictly prohibited.

6. Gaming Rules

All games on k09 are operated by third-party game providers. Each game outcome is determined fairly using Random Number Generator (RNG) technology.

General Game Rules

  • K09 is not liable for any internet disconnection during gameplay; however, if a bet has already been confirmed, its result will still be settled
  • If a game is cancelled due to a technical error, the bet amount will be refunded
  • If you experience any technical issues with a game, please contact Support
  • In the event of any dispute over a game result, the game log record will be considered final

Prohibited Activities

  • Use of bots or automated software
  • Attempting to manipulate the game system
  • Colluding with other members to gain an unfair advantage
  • Exploiting game vulnerabilities or bugs

7. Sports Betting Rules

K09's Sports Betting section covers a wide range of sports. The following rules apply to Sports Betting:

Bet Acceptance & Cancellation Policy

  • Bets must be confirmed before the match begins; however, bets can be placed during a match in the Live Betting section
  • If a match is cancelled or abandoned, the stake will be refunded
  • Bets will not be accepted after the designated deadline
  • K09 reserves the right to void or review any bet if unusual betting patterns are detected

Odds Changes

Once a bet is confirmed, the result will be settled at the odds locked in at the time of confirmation, even if the odds change afterwards. However, odds may change in real time during live betting.

8. Security & KYC Verification

K09 follows KYC (Know Your Customer) procedures to prevent money laundering and fraud. Identity verification may be requested in the following situations:

  • When making a large withdrawal for the first time
  • If unusual activity is detected on the account
  • When verification is required for bonus-related purposes

Documents Required for KYC

  • Scanned copy of national ID or passport
  • Proof of mobile banking account
  • A selfie photo if required

Large withdrawals may be held until KYC is complete. Verification is typically processed within 24–48 hours.

9. Responsible Gaming Policy

K09 believes gaming is for entertainment, not addiction. That's why we provide members with a range of tools to help them stay in control:

  • Betting Limits: Option to set daily, weekly, and monthly betting limits
  • Deposit Limit: You can voluntarily set limits on your own deposits
  • Cooling-Off Period: You can take a temporary break from your account for a set period
  • Self-Exclusion: Option to enroll in a long-term self-exclusion program

If you have any concerns about your gaming, our support team or Responsible Gaming Page View.

10. Account Closure & Suspension

K09 may suspend or close an account for the following reasons:

  • If registered with false information
  • If multiple accounts are operated
  • Bonus abuse or system manipulation
  • If found to be under 18 years of age
  • Failure to cooperate with KYC verification
  • If suspicious activity related to money laundering is detected

Members may close their account at any time. Any legitimate balance remaining will be refunded; however, bonuses with unmet wagering requirements will be forfeited.

11. Dispute Resolution

If you have a dispute with k09, please contact the support team first. Most issues can be resolved within 24–48 hours.

For formal complaints, email support@k09.click. Include a detailed description of the issue, relevant screenshots, and any supporting information. k09 takes every complaint seriously and reviews each one thoroughly.

In the event of a dispute over game results, server log records will be treated as the definitive proof.

12. Policy on Changes to Terms

K09 reserves the right to update these terms and conditions as needed. Members will be notified in advance of any significant changes.

Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms. The date of the latest update is shown at the top of this page.

Please visit this page regularly to stay informed of any updates to the Terms & Conditions. If you object to any changes, you have the option to close your account.

For any questions, contact our 24/7 Bangla support team at: support@k09.click

Done reading the terms? Join now

K09's terms and conditions are fully transparent and member-friendly. Register today and start your safe gaming experience.

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For 18+ Only

Gaming at k09 is for players aged 18 and above only. Read our Responsible Gaming Policy

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