Data protection

K09 Privacy Policy — Your Data Is Completely Safe With Us

Everything you need to know about how your personal data is collected, stored, and used — presented here with full transparency.

Last Updated: January 2026

How we protect your privacy

K09 follows the highest standards of technology and policy to keep your data secure

Encrypted Data Transfer

All your personal information and financial transactions are secured with SSL/TLS encryption. No third party can access or read your data.

No sharing with third parties

K09 never sells your personal data or shares it with third parties unnecessarily. Your information is used solely to improve our services.

Your Data, Your Control

You can view, update, or request deletion of your data at any time. You have full control over your information.

Secure server storage

Your information is stored on high-security servers. Data protection is ensured through regular security audits and updates.

Cookie transparency

K09 uses cookies solely to improve site functionality. This policy explains exactly which cookies are used and why.

Policy Change Notifications

You will be notified in advance of any changes to the Privacy Policy. You will always stay updated — no surprises.

1. Introduction

K09 takes your privacy very seriously. This Privacy Policy explains how k09 collects, uses, stores, and protects your personal information.

By visiting the k09 website, opening an account, or using any of our services, you are considered to have accepted this Privacy Policy.

This policy is written in English to ensure our Bangladeshi members can easily understand it. If you have any questions, feel free to contact our support team at any time.

This Privacy Policy applies solely to k09's own platform and not to any third-party websites.

2. What information we collect

K09 collects member data in several ways. Here's a full breakdown:

Directly Provided Information

Information you provide when registering an account or using our services:

  • Full name & date of birth
  • Mobile number and email address (where applicable)
  • Mobile banking account details (Mobile Pay/Nagad/Rocket)
  • Identity document details for KYC verification
  • Information provided when contacting support

Automatically collected information

Certain information is collected automatically while you use the site:

Data Type What We Collect Purpose
Device Information Device type, operating system, browser Improving site experience
Log Data IP address, login time, page visit history Security & Fraud Prevention
Gaming data Bet history, win/loss records, game types Service operation and personalization
Transaction Data Deposit and withdrawal history Financial Records & KYC Compliance
Cookie data Session data, preference settings Improving site functionality

3. How Your Information Is Used

K09 uses the information collected for the following purposes:

  • Service Delivery: Managing your account, processing deposits and withdrawals, and ensuring uninterrupted gaming services
  • Identity verification: Completing the KYC process to protect your account and prevent financial fraud
  • Customer support: Providing fast and effective resolution to your questions and complaints
  • Bonuses & Promotions: Sending relevant offers based on your preferences and gaming history
  • Security: Detecting unusual transactions or suspicious activity
  • Legal compliance: Meeting the requirements of applicable laws and regulatory authorities
  • Service Improvement: Improving site functionality and overall user experience

k09 never sells your information to third parties for marketing purposes.

4. Who Your Data Is Shared With

K09 may share your data only in limited circumstances and for specific purposes:

Service Partners

Game providers, payment processors, and technology partners may access limited data to deliver their services. All partners are required to comply with our privacy standards.

Legal Obligations

We may be required to disclose information in response to a court order, government directive, or legal process. In such cases, k09 is obligated to comply with the law.

Anti-money laundering

If suspicious financial activity is detected, the relevant authorities may be notified. This is part of international anti-money laundering regulations.

Outside of the situations described above, k09 will never share your data with any third party.

6. Data Security Measures

K09 uses industry-standard security measures to protect your information:

1
SSL/TLS Encryption

All data transfers on the site are secured with 256-bit SSL encryption. Your information cannot be read by anyone while in transit.

2
Regular Security Audits

Our systems undergo regular security audits. Any vulnerabilities identified are addressed promptly.

3
Access control

Only authorized personnel may access relevant data. All access is logged and reviewed on a regular basis.

4
Data backup

Your data is regularly backed up and stored across multiple secure locations to ensure it remains protected under any circumstances.

5
Data Breach Response Plan

In the event of a data breach, we will promptly notify all affected members and take the necessary steps to address it.

7. Data Retention Period

K09 does not retain your data longer than necessary. The general rules are as follows:

  • All data is retained for as long as your account remains active
  • After account closure, financial records are retained for a minimum of 5 years as required by law
  • KYC documents are retained for 3 to 5 years after account closure
  • Support contact records are retained for up to 2 years

Once the required retention period has passed and legal obligations are met, data is securely deleted.

8. Your Rights

As a k09 member, you have the following rights regarding your personal data:

  • Right to access your data: You can find out what information we hold about you
  • Right to Rectification: You may correct any inaccurate or incomplete information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted
  • Right to opt out of marketing messages: You can opt out of promotional communications at any time

To exercise any of these rights, email us at support@k09.click. We typically respond within 30 business days.

Some information may not be deletable due to legal obligations. In such cases, we will inform you of the reason.

9. Protection of Minors' Data

K09 strictly prohibits participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has opened an account, we will immediately close it and delete all associated data.

If you believe a minor is using our platform, please contact us.

10. Changes to the Privacy Policy

K09 may update this Privacy Policy from time to time. Members will be notified in advance of any significant changes.

Continued use of the platform after a policy update will be considered acceptance of the new policy. The date of the latest update will always be displayed at the top of the page.

11. Contact Us

For any privacy-related questions or requests, please get in touch with us:

  • Email: support@k09.click
  • Support: 24/7 Bangla Support Available
  • Response time: Usually within 24 hours

Your privacy is our top priority. Please don't hesitate to reach out with any concerns.

Join a safe and trusted platform

K09 is fully committed to protecting your privacy and personal data. Register today and enjoy gaming with complete peace of mind.

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Gaming at k09 is strictly for players aged 18 and above. Read Responsible Gaming Policy

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